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Wednesday, 4 October 2023

Oracle EBS R12.2 Installation failed with RW-5004 Error

In one of the customer environment while performing the Oracle EBS R12.2.0 Base install it failed with the following error message.
RW-50010: Error: - script has returned an error:   1
RW-50004: Error code received when running external process.  Check log file for details.
Running Database Install Driver for VIS instance
RMAN Log file
Phase 3 Rename Database
Executing command: sh -c "ORACLE_SID=ORCLVIS;export ORACLE_SID;ORACLE_HOME=/u01/oracle/VIS/12.1.0;export ORACLE_HOME; /u01/oracle/VIS/12.1.0/bin/rman target / nocatalog @/u01/oracle/VIS/12.1.0/appsutil/out/VIS_ebsapps/restore-rac3.rman > /u01/oracle/VIS/12.1.0/appsutil/out/VIS_ebsapps/restore-rac3.log"
Unable to rename database
RW-50010: Error: - script has returned an error:   1
RW-50004: Error code received when running external process.  Check log file for details.
Running Database Install Driver for VIS instance
[root@ebsapps lib]# cat /u01/oracle/VIS/12.1.0/appsutil/out/VIS_ebsapps/restore-rac3.log
Recovery Manager: Release 12.1.0.2.0 - Production on Mon Sep 21 11:23:23 2023
Copyright (c) 1982, 2014, Oracle and/or its affiliates.  All rights reserved.
connected to target database: ORCLVIS (DBID=1616072412, not open)
using target database control file instead of recovery catalog
RMAN> #
2> # $Header: restore-rac3.rman 120.6 2013/03/15 16:42:00 rledezma noship $
3> #
4> # This shell script was originally built to reset the first node of
5> # a RAC database in Rapid Clone in 12.1 after an RMAN database restore
6> # procedure.  RI evolved to restore a single instance from an RMAN backup
7> # as well, so now it's used here too.
problem: Based on reviewing the logfiles and validating the the stage area we indenfied the provided stage area software was corrupted. Solution: Create the new staging aread and validate is using md5sum. We didn't face any problem with new staged aread and installation completed successfully. thanks for reading. regards, zaheer

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